While Onboard FAQs

Your Guest Account is an online platform you create a username and password for, which you can use to  manage your upcoming cruises, and helps you access cruise add-ons and pre-cruise purchases.

Your Xpress Boarding Pass is your ticket to get onboard. You can download it online after checking in via your Guest Account. You can also view it in the Celebrity Cruises App

Your SeaPass is your stateroom key. You will also use this card to make charges while onboard, as it is associated with the credit/debit card on file in your Onboard Account

Your Onboard Account/SeaPass Account is a record of your spending once you get onboard. You will use your SeaPass card to make charges to your account while onboard.

You can use your SeaPass card/account! Your SeaPass is a room key that should be waiting in your stateroom or stateroom mailbox when you arrive to your room onboard. Your SeaPass lets you into your stateroom and doubles as your Onboard Account charge card. You can show your SeaPass at bars, dining, and other venues onboard when you'd like to make purchases. It can also be used to access to special areas of the ship if you are booked in a Retreat, Concierge or Aquaclass stateroom. You can view your balance and onboard purchase in the Celebrity Cruises App, on your in room TV (where applicable) or by visiting the Guest Relations desk. The credit card tied to your booking may be authorized for large amounts while you're onboard and will be charged at the end of the cruise.

Yes. As with land-based hotels, guests can expect to see an initial $100 pending charge or authorization on their credit card to secure funds for anticipated onboard purchases. Purchases in excess of $100 will generate additional holds. While the holds aren’t charges, they do reduce your available credit. Most holds are released by the time your cruise ends; however, some may take up to 30 days. Celebrity Cruises® doesn’t control how long the holds remain, your bank or financial institution determines the duration of these holds. If you register a card and change to another card or cash during your sailing, you may still see holds on the original card.

No. Guests will only be able to see their onboard charges using the mobile SeaPass/Onboard Account.

Yes, parents need to contact the Guest Relations/Services Desk while onboard to limit the amount of spending allowed for their children. Children that are traveling without their parents (with other adults) can not use their parent’s credit cards onboard, regardless if they have a notarized letter.

Yes, we have a form that can be completed. This is typically processed 2 weeks prior to sailing and does require a 3rd party validation in order to set up.

Yes, you are able to withdraw up to $10,000 a day against your SeaPass, but will be subject to a transaction fee.

ATMs are located near the Guest Relations/Services Desk onboard. ATMs are also located in the Casino area. On Celebrity Edge class, ATMs are located on Deck 4 by the forward elevators (opposite to "The Club") and adjacent to the Casino on Deck 4

We do not charge a fee to cash US traveler's checks.

Yes, Bank of America sends daily exchange rates to the ships (Monday – Friday). For Saturday and Sunday, Friday’s exchange rate is used for any transactions over the weekend. The foreign exchange rate is generally set on the last business day prior to debarkation.

The Guest Relations Desk (Pursers Desk) provides bank services onboard the ships, including foreign currency exchange, providing change and taking payment for onboard accounts.

It will take up to 20 minutes for a charge to show up on the guests’ SeaPass/Onboard Account. The guests will need to be connected to Royal/Celebrity WIFI for the updates to show in the app.

If a guest’s party is set up as buyer and payer for the same SeaPass/Onboard Account, both the payer and buyers can view each other's transactions on the SeaPass/Onboard Account.

Any onboard credits you received in addition to the credits that came with your initial ticket purchase will post to your account within 24 hours of embarkation. You can make purchases using these credits immediately after boarding. The credits will automatically be applied toward any purchases you make once posted to your account. For guests that have both refundable and non-refundable OBCs, the vessels will exhaust the Complementary (non-refundable) OBC values before deducting from the Purchased (refundable) OBCs.

Guests must use their credits by 10 pm on the last evening of their cruise. Onboard Credits have no cash value and no refunds will be given for any unused credits. Unused credits are those that are not used by 10 pm on the last evening of the cruise.

There are two types of onboard credit, complimentary or purchased. Complimentary onboard credits are non-refundable, whereas Purchased onboard credit is refundable to the guest prior to leaving the ship.

The Gold, Platinum, and Noir MGM benefit with Celebrity of onboard credit, is only available with your Annual Cruise that is booked directly with the Blue Chip Club.

Yes! Shipboard credit can be purchased for yourself or others and is a very versatile gift. It can be redeemed for any purchases onboard including beverages, specialty dining, shore excursions, casino games* or gift shop purchases. *Please note that a 5% handling fee will be assessed if the credit is redeemed in the casino.

Gift certificates are considered Purchased since these are bought by the guest or for the guest by a friend/family/company.

Gratuities that were included in your cruise ticket will not appear on your onboard account (neither the daily charge nor the daily credit). No action is required on your part.

All Included is a cruise ticket package pricing option that combines cruise fare for one stateroom with our most popular amenities: Basic Wi-Fi and a Classic Drink Package, (including beverage package gratuities,) for all guests in the stateroom. Guests who choose All Included pricing when booking The Retreat will receive Premium Wi-Fi and a Premium Drink Package (including beverage package gratuities,) for all guests in the stateroom as a part of their enhanced cruise experience. Onboard staff gratuities are charged separately. Purchasing All Included offers a savings of $200-$800 per person versus onboard prices.

All Included Pricing can be selected for Inside, Ocean view, Veranda, Concierge Class and AquaClass Staterooms. All Retreat staterooms will automatically include the Premium Drinks and Premium Wi-Fi packages.

All Included is offered on all sailings, excluding Galapagos.

All package prices will have a static exchange rate for each per day price correlating to the currency of the booking. Package pricing in currency will not fluctuate.

The Drink and Wi-Fi packages will not be doubled as these amenities are provided per person. There will not be a refund for the unused packages.

Yes, guests can still choose to prepay gratuities for onboard staff at the time of booking. Gratuities will be shared by dining, bar and culinary services staff, stateroom attendants, and other hotel services teams who work behind the scenes to enhance the cruise experience.

Yes, All Included pricing will continue to include the Classic Beverage package with beverage gratuities and the Basic Unlimited Wi-Fi package. Guests staying in the Retreat will receive Premium Wi-Fi and a Premium Drink Packages including beverage package gratuities as well.

Our beverage packages include a wide variety of alcoholic and non-alcoholic options, including specialty coffee, fresh-squeezed juices, bottled water, sports drinks, and soda. All guests with an All Included package can choose beverages of their choice, with or without alcohol. Guests under the legal drinking age will only be eligible for non-alcoholic beverages.

If a guest books their cruise with All Included package pricing and would like to upgrade their Classic Beverage Package to the Premium Beverage Package, the best time to do so is pre-cruise, as they can enjoy a lower rate than offered onboard and upgrade easily via their Cruise Planner. To access the Cruise Planner, guests can simply download the Celebrity Cruises app or navigate to www.celebritycruises.com and log in to their Guest Account. The upgrade charge will be $20 per person per day which includes the beverage gratuity. Guests may also upgrade their beverage package from Classic to Premium once onboard the ship.

Classic Beverage Package

Choose from a fantastic array of classic liquors, cocktails, beers, and wines listed on our onboard menu for under $10. Guests can also enjoy specialty coffee, juice, and basic bottled water with their meals or throughout the day. 

Premium Beverage Package

This drink package offers an added variety from our classic, as it includes premium liquors, cocktails, beers, and wines listed on our onboard menu for under $17. Guests can also enjoy smoothies, specialty coffee, juice, and premium bottled water like Evian or San Pellegrino with their meals or throughout the day.  

If a guest books their cruise with All Included package pricing and would like to upgrade their Basic Wi-Fi to Premium Wi-Fi, the best time to do so is pre-cruise, as they can enjoy a lower rate than offered onboard and upgrade easily via their Cruise Planner. To access the Cruise Planner, guests can simply download the Celebrity Cruises app or navigate to www.celebritycruises.com and log in to their Guest Account. If a guest books their cruise with All Included package and would like to upgrade their Basic Wi-Fi to Premium Wi-Fi, they may do so via our Cruise Planner platform. The upgrade charge will be $9.99 per person per day. Guests may also upgrade their Basic Wi-fi to Premium Wi-Fi once onboard the ship.

Premium Wi-Fi Package

This package allows you to message and video chat on messenger services; browse the web; send emails and post on social media; video chat live; and watch your favorite videos, movies, music and shows.

Basic Wi-Fi Package

This value-priced option gives you access to basic web functions—text on messenger services, web browsing, and email. Only available with All Included. 

Yes, guests who book onboard will be permitted to keep their onboard booking benefits.

When participating in the Move Up upgrade program, the perks that were booked with the original package stateroom category will remain the same on the upgraded stateroom.

We provide coffee, tea, iced tea, lemonade, hot tea, milk, non-bottled water, hot chocolate, orange juice and other assorted juices onboard complimentary.

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Yes! All guests who are actively playing in the Casino will be able to enjoy complimentary "well" drinks.

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The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from North America, as well as Galapagos Sailings, is 21. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships sailing from South America, Europe, Asia, Australia and New Zealand is 18.

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Guests wishing to bring personal wine onboard may do so, limited to one (1) 750 ml bottle per guest of drinking age. Please make sure to pack these in your carry-on instead of your checked luggage!

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When consumed in a shipboard restaurant, bar or dining venue, each bottle shall be subject to a corkage fee of $35. Corkage fees do not apply to guests who have a Classic or Premium Beverage Package.

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Yes! On embarkation day only, guests are welcome to bring on any non-alcoholic beverages. They are limited to what can be hand-carried onboard by each individual.

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We currently have the Classic Package which covers beverages up to $12 per serving and the Premium Package drinks up to $19 for both, unlimited drinks. And we also have our Zero Proof Package offering you a great variation of sodas, premium tea, coffees, and more! Please click on the next link to know more about what each package covers. 

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Classic Package to Premium Package = $20 + 20% gratuity (per person per day)

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Yes almond milk is available on all ships, as well as several other options, depending upon availability. Just request it from your server.

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The Celebrity Cruises Drink Package gets you the best value on your favorite drinks. Pay just one price to enjoy a wide variety of beverage choices such as premium coffees, bottled water, wines-by-the-glass, beers, or your favorite cocktails. Your package can be used in the Main Restaurant, specialty restaurants, casual dining restaurants, and all bars and lounges. Room service and minibar are not included. All Drink Packages are for single-guest use and cannot be shared by multiple people.

You can visit our Drink Package section or if you are booked, visit the Cruise Planner for more information and to pre-purchase.

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You may purchase a Drink Package up to 72 hours before you sail, online at Celebrity Cruises Cruise Planner. Or you may purchase the Drink Package onboard, on the first day of your cruise. Ask at any bar for more information.

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Celebrity Cruises has a variety of Drink Packages available.

Classic Drink Package

Premium Drink Package

Zero Proof Drink Package (Premium Non-Alcoholic Drink Package)

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The Classic Drink Package includes an incredible array of premium coffees and teas, bottled water, sodas, beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass for up to $12 per serving. This package also included a 15% discount on all wines by the bottle.

Compare Drink Packages

If a guest orders a drink that exceeds the $12 maximum value, they will be charged for the difference.

For example: If a guest orders a $14 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account.

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The Premium Drink Package includes all Classic Drink Package items, PLUS: Specialty coffees & teas, craft & artisan beers, premium spirits, cocktails, frozen drinks, sodas, premium bottled water, and wines by the glass up to $19 per serving. Also, take a 20% discount off all bottles of wine!

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If a guest orders a drink that exceeds the $19 maximum value, they will be charged for the difference.

For example: If a guest orders a $21 cocktail, a $2.00 + 20% gratuity charge will appear on their SeaPass account.

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Refresh with premium bottled water from Evian, Perrier, San Pellegrino, & Panna, Specialty Coffees & Organic Teas, Red Bull Energy Drink, Frozen Smoothies, Zero Proof Cocktails, Coca-Cola selections, offerings from Vitamin Water, and Bottled Iced Teas. 

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No, you can only order one drink at a time with each Drink Package. All packages are for single-guest use and cannot be shared by multiple people.

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No, a 20% gratuity will be added to all drink page prices at checkout. Package prices may reflect an additional tax for certain ports or itineraries.

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Orders can be canceled through Cruise Planner up to 2 days before the sail date and are 100% refundable. Once onboard, refunds will be credited to the guest's account. Any partially consumed portion of the package will be charged at full price.

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Simply present your SeaPass® Card to the bar staff when ordering your beverage.

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Drink Packages are available on most 2+ day sailings except for 2- or 3-day sailings from Southampton, England.

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Prices for drinks onboard vary depending on what you order. Please note that prices are subject to change and can vary by ship and sail date.

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The Drink Package Policy requires all guests wishing to purchase a Drink Package to do so for ALL guests of legal drinking age in the same stateroom. This policy applies to packages purchased pre-cruise or onboard.

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Our policy requires that any guest wishing to purchase the Drink Package must do so for all other guests of legal drinking age in the same stateroom. However, we will make an exception for the following:

Exceptions:

Children 12 years old and under: will NOT be required to purchase a Zero drink package.

Teens – A Zero Proof drink package will be added

13 -17 years old (Europe, Asia, Australia)

13 - 20 years old (USA)

Pregnant guests – A Zero Proof drink package will be added.

Recovering alcoholic or medical issue that does not allow guests to consume alcohol. – A Zero Proof drink package will be added.

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No, there is no daily limit for drinks with Celebrity Cruises Drink Packages.

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Guests may only order one drink at a time. Additional drinks ordered will be charged at current bar prices.

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Yes, Drink Packages are active the moment you step on board.

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No, Drink Packages are not available on cruises in the Galapagos.

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Celebrity guests will be able to take advantage of a drink package on Perfect Day at CocoCay that’s comparable to Royal’s drink package options.

Celebrity guests with the Classic or Premium Drink Package will receive Royal Caribbean’s Deluxe Drink Package at CocoCay which includes drinks up to $14 and is their most inclusive package! This includes sodas, bottled and sparkling water, cocktails, beer, spirits, liqueurs, and wine by the glass. Premium coffees are available at the Beach Club.

Celebrity guests with the Non-Alcoholic Package will receive Royal Caribbean’s Refreshment Package which includes sodas, teas, bottled still and sparkling water, and non-alcoholic cocktails. Premium coffees are available at the Beach Club.

The Drink Package Policy requires all guests to purchase the same Drink Package for ALL guests of legal drinking age in the same stateroom (ex. if one guest chooses to upgrade to the Premium Drink Package, ALL guests of legal drinking age in the stateroom must upgrade) This policy applies to packages purchased pre-cruise and onboard.

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Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet.

Choose from Basic Wi-Fi or Premium Wi-Fi packages to suit your needs. 

Basic Wi-Fi Package

With our Basic Wi-F you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that features such as emailing large files, sharing photos or videos on social media, using streaming apps, or making video calls are only available with our Premium Wi-Fi. Basic Wi-Fi is only available for pre-cruise purchase or with All Included.

Premium Wi-Fi Package

Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps.  Plus, stream from your personal device to your in-stateroom TV*. 

Yes this can be done pre-cruise on My Celebrity Cruise or by contacting the Celebrity Cruises Contact Center. You may also upgrade onboard at the iLounge. Pricing may vary by cruise ship and sailing length.

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Yes! Cruise guest can use their cell phones to make and receive calls, send and receive text messages, access email and surf the web. We use Wireless Maritime Service to offer advaced roaming onboard all Celebrity Cruises ships. Roaming will begin once the ship is in international waters and guests will see "cellularatsea", "NOR18" or "901-18" on their mobile display. Guests will be billed at rates similar to international roaming which will be billed to their monthly bill by thier home network.

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Premium Access is a VIP package that provides Celebrity Cruises guests with access to upgraded amenities during their cruise vacation. 

Please Note: Premium Access may not be available during all sailings, and some amenities/benefits may vary by ship and destination and may be subject to change without notice.

Premium Access is available for purchase after you book through My Celebrity Cruise and is not for sale onboard.  

Please Note: Premium Access may not be available during all sailings, and some amenities/benefits may vary by ship and destination and may be subject to change without notice.

Premium Access guests will enjoy the following benefits during their cruise vacation: 

• Premium Wi-Fi for two devices.  
• Complimentary room service, unlimited (waived delivery fee & gratuities) Complimentary room service does not include items available for purchase such as alcoholic beverages.
• Early access at the terminal.  
• Priority luggage delivery to staterooms. 
• Welcome lunch in the main dining room served from 12:00 pm to 1:30 pm; be sure to select an early boarding time. 
• Priority departure from ship to shore in ports that require tender service.  
• Reserved seating at shows in The Theatre.  
• Express luggage service in the terminal when debarking. 

Please Note: Premium Access may not be available during all sailings, and some amenities/benefits may vary by ship and destination and may be subject to change without notice.

Guests who choose not to prepay gratuities at the time of booking will have a service gratuity automatically applied to their respective SeaPass® account on a daily basis, in the amount shown below.* Gratuities collected are distributed to crew members, including dining, bar and culinary services staff, stateroom attendants, hotel services teams as well as others onboard who work to enhance the overall cruise experience.

• $18.00 per guest, per day will be applied to guests sailing on all Inside, Oceanview and Veranda staterooms.
• $19.00 per guest, per day will be applied to guests sailing on all Concierge and AquaClass staterooms.
• $23.00 per guest, per day will be applied to guests sailing in The Retreat staterooms.

Additionally, a 20% gratuity will be automatically added to all pre-cruise and onboard purchases of spa and salon services, beverages and beverage packages, specialty dining and specialty dining packages, room service and mini bar purchases.*

Gratuities may be modified in the guest’s sole discretion by visiting the Guest Relations desk onboard at any time prior to the morning of disembarkation. Guests sailing in group reservations should check with their group leader or travel agent for additional details.

*Not applicable wherever expressly prohibited by law.

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual. Each itinerary features one to two "formal" nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer—some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theater.

See "What to Pack, What to Wear" above for more.

Most nights, Smart Casual attire is appropriate for dinner in the Main Dining Room(s). For 6 night cruises or less, there will be 1 Evening Chic night where women should feel comfortable in cocktail dresses, skirts, pants or designer jeans with an elegant top. Men should feel comfortable in pants, designer jeans, long sleeved or button-down shirt, sweaters, sport coats or blazers. For 7 night cruises or longer, there will be two (2) Evening Chic nights.

See "What to Pack, What to Wear" above for more.

For 6 night cruises or less, there will be 1 Evening Chic night per cruise. For 7 nights or longer, there will be 2 Evening Chic nights while onboard. While Tuxedos and Formal attire is still appropriate, they are not required and guests will feel comfortable in both formal wear and a dressier smart casual style. Jackets are not required.

See "What to Pack, What to Wear" above for more.

Captain's Club is Celebrity Cruises Loyalty recognition and rewards program. There are currently six tiers: Preview, Classic, Select, Elite, Elite Plus and Zenith. The more you sail, the more rewarding your experience becomes. To enroll, click here.

You can enroll into the Captain's Club program by creating an account, and enrolling as a new member. You can link your cruises to your Captain's Club account and earn points with each cruise. To enroll, click here.

Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). Discounts can be used as many times as desired throughout the sailing, discount varies by tier:

• Classic – 10%

• Select – 10%

• Elite – 15% + 1 in port Persian Garden pass

• Elite Plus – 15% + 1 in port Persian Garden pass

• Zenith - 20% + 1 in port Persian Garden pass + 1 free fitness class

Find out more about the benefits and how to sign up

Discounts are available on any spa service including Thermal Suite, excluding Medi Spa and Retail. Discounts can be used as many times as desired throughout the sailing, discount varies by tier:

• Classic – 10%

• Select – 10%

• Elite – 15%

• Elite Plus – 15%

• Zenith - 20%

Find out more about the benefits and how to sign up

Guests can enroll in Captain's Club to earn Club Points on each of their sailings. Preview members have 0 points. Classic members will be in the range of 2-149 points. Select members will have 150-299 points. Elite guests range between 300-749 points. Elite Plus guests have earned 750-2999 points, and our exclusive Zenith members have earned 3,000+ points.

Benefits vary depending on loyalty status, but do include: special events onboard, food and beverage benefits, internet and photo package savings, laundry discounts and services, and some members even enjoy benefits up to a free cruise every 3,000 points.

Find out more about the benefits and how to sign up

The One Category Upgrade for Captain's Club members is available within specific stateroom categories for all members beginning at Classic level. This is one upgrade stateroom per cruise, and Preview members are not eligible.

Club Points can take up to 14 days to post to your account. If after 14 days, you still do not see your Club Points, call the Captain's Club desk at 1-844-418-6824.

This is handled by the Amex CPP Desk and YQZ3 code must be added.

The Loyalty Status Match program gives you the best benefits at sea. Members can now receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean International®, Celebrity Cruises® and  Silversea®. For more information on Loyalty Status Match, click here.

CAPTAIN'S CLUB	CROWN & ANCHOR SOCIETY	VENETIAN SOCIETY
CLASSIC	GOLD	1 VS Day
SELECT Members with Select status enjoy Platinum benefits.	PLATINUM & EMERALD	100 VS Days (Members with 100 VS Days status enjoy Platinum benefits).
ELITE	DIAMOND	250 VS Days
ELITE PLUS	DIAMOND PLUS	350 VS Days
ZENITH	PINNACLE CLUB	500 VS Days

Once enrolled in the Captain’s Club program, you will need to create a Guest Account to manage and view your membership. Once signed into your Guest Account, your Captain’s Club number, Tier and Club Points will be displayed. A Guest Account will also allow you to manage your cruise vacations.

Click here for a step-by-step enrollment video.

Club Points can take up to 14 days to post to your account. If after 14 days, you still do not see your Club Points, call the Captain’s Club Desk at 1-844-418-6824.

For United Kingdom, please call: 0844 481 7505*

For Republic of Ireland, please call: 1800 932 662*

*Calls cost 7p per minute plus your network access charge.

Club Points are earned based on stateroom category purchased and length of cruise including Cruisetours when members sail with Celebrity Cruises. It is possible for you to earn between 2 and 24 points per night depending on your stateroom category.

Club Points can also be earned through the Power Up Points program. Power Up Points can be earned for various non-sailing activities such as taking surveys or participating in social media activities. Opportunities to earn Power Up Points are emailed to eligible members by Celebrity Cruises from time to time. Power Up Points convert to Club Points at a ratio of 10 Power Up Points to 1 Club Point.

Complimentary sailings, Seminar at Sea, Travel Agent rates, and employee rates do not earn Club Points in the program. Reduced rate upgrades and Move-up upgrades earn Club Points at the original stateroom category booked and not the category of the upgraded stateroom or stateroom sailed.

As of July 23, 2024, Casino paid upgrades will receive Club Points for their upgraded stateroom.

Azamara Note: Guests who sailed on Celebrity Cruises and Azamara earned points cumulatively in both programs until February 24, 2023. As of February 24, 2023, members will only earn points for the cruise line they are sailing on. When sailing on Celebrity, members will earn Captain’s Club points only, and when sailing on Azamara, members will earn Azamara Circle points only. Members will keep any Captain’s Club Points or Azamara Circle Points earned on or before February 24, 2023.

Suite accommodations: The Retreat includes all suites

Private restaurant: Luminae at The Retreat

Exclusive lounge: The Retreat Lounge (or Michael’s Club, on non-revolutionized ships)

Exclusive sundeck: The Retreat Sundeck (on Edge Series and revolutionized ships)

Butler

Luxury amenities – learn more

All Included:

Premium drinks

Premium Wi-Fi (first two guests in a suite)

Luminae at The Retreat is a private restaurant —open for breakfast, lunch, and dinner—features a boldly elegant design as distinctive as its cuisine. Not only is the restaurant exclusive, but so are its menus. Crafted by our chef, the modern, eclectic cuisine served in Luminae at The Retreat is not available anywhere else on board, and the menu includes complimentary Signature Dishes from Chef Daniel Boulud, our Global Culinary Brand Ambassador.

Luminae is open for Breakfast, Lunch, and Dinner. Opening times very based on itinerary. Please check your Celebrity Today for service hours once onboard.

Yes, all guests of The Retreat may dine at Luminae.

Yes, only guests of The Retreat may invite friends and family to dine at Luminae for an additional fee. Reservations are based on availability only. 

Specialty Dining is included for guests of the following Suites:

· Iconic Suite

· Edge Villa

· Reflection Suite

· Penthouse Suite

· Royal Suite

· Signature Suite

The Retreat Lounge is a warm and inviting exclusive lounge for guests of The Retreat. Enjoy complimentary beverages, gourmet bites, and a stylish place to unwind in style, along with the services of a dedicated concierge.

Whether you just want to read the latest best-seller, catch up on current events, or just kick your feet up and relax, the lounge is available to you 24/7.

• Michael’s Club on non-revolutionized ships.

The Retreat Lounge is available 24/7. Service times vary based on itinerary. Please check your Celebrity Today for service hours once onboard.

The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more. The Retreat Lounge also features complimentary beverages, food menu, and afternoon tea.

Yes, all guests of The Retreat may enjoy The Retreat Lounge.

No, only guests of The Retreat may access The Retreat Lounge.

The Retreat Sundeck is a luxurious outdoor sanctuary featuring a spacious lounge area and plush, stylish furniture. This outdoor area rivals any high-end resort.

*Available on Edge Series and Revolutionized ships

The Retreat Sundeck is available 24/7.  Service times vary based on itinerary. Please check your Celebrity Today for service hours once onboard.

Retreat Attendants will help with towels, beverages, snacks—whatever you need to completely enjoy this incredible space.

Yes, all guests of The Retreat may enjoy The Retreat Sundeck.

No, only guests of The Retreat may access The Retreat Sundeck.

No, only guests of The Retreat may access The Retreat.

The Retreat experience begins the moment guests contact The Retreat team of concierges.

Simply call 1-877-RETREAT, and The Retreat Concierge will assist you with your booking and help plan and arrange every moment of your vacation before you even set sail.

Once onboard The Retreat Concierge will help maximize your time on board with dinner reservations, spa treatments, and more.

No, smoking is not allowed at The Retreat. Dedicated smoking areas are available onboard. The Retreat Concierge and/or Retreat attendants can assist you once onboard. Please see Celebrity Cruises’ Smoking Policy onboard.

Captain’s Club members will receive points based on Stateroom/Suite and length of stay onboard.

Zenith members with 3,000 points or more will have access to the Retreat Lounge, regardless of their stateroom category.  Zenith members who qualify for their status under the Loyalty Status Match program will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of the Company. Access is limited to Retreat Lounge only, the Retreat Sundeck and Luminae are excluded.

Aqua Sky Suite guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, complimentary fitness classes*^† and a personal Spa Concierge.

Aqua Sky Suites combine the best of our rejuvenating AquaClass® experience with the ultimate luxury of The Retreat®. These suites feature a king-sized bed with exclusive eXhale® bedding and a spacious, private veranda. Spa-inspired elements are thoughtfully infused throughout, including eco-friendly bathroom products, yoga mats, in-stateroom fitness amenities, and daily bottled water service.

*Complimentary fitness classes of choice vary by cruise length:

• Cruises 5 nights or less = 2 classes

• Cruises 6–11 nights = 3 classes

• Cruises 12 Nights+ = 6 classes

† Excludes F45 fitness classes

AquaClass® guests receive complimentary access to the Persian Garden (available on Millennium Series & Solstice Series) and SEA Thermal Suite (available on Edge Series), the spa relaxation lounge, dining in Blu Restaurant, complimentary fitness classes*† and a personal Spa Concierge.

The comforts of AquaClass® extend to your stateroom as well. AquaClass® staterooms are a sanctuary for the modern traveler. All AquaClass® staterooms include a spacious private veranda, Exhale® bedding, a pillow menu, premium bath amenities, a massaging showerhead, in-room fitness amenities, and yoga mats.

*Complimentary fitness classes of choice vary by cruise length:

• Cruises 5 nights or less = 2 classes

• Cruises 6–11 nights = 3 classes

• Cruises 12 Nights+ = 6 classes

† Excludes F45 fitness classes

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The Spa is open daily from 8 am to 10 pm.

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Only female therapists are available for all massage treatments; other services vary.

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Spa guests must be 18 years of age or older to experience spa services and the SEA Thermal Suite. Teens, ages 13-17, may receive spa services from our teen menu, but must be accompanied by a parent or. A teen spa waiver and swimsuit are required. 

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Spa guests must be 18 years of age or older to use these amenities.

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Fitness Center guests must be 16 years of age or older to use the facilities. Teenagers and children are welcome to enjoy the running track on the open deck. Guests 16 years of age and older will have full gym access between 6am to 10pm daily as well as a diverse range of complimentary fitness classes.

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Yes, the Solarium Pool is reserved for adults only or 16 years and older.

Teens can select a service from our Teen and Kid menu. The accompanying parent or guardian must sign a consent form and book all services for guests under 18. An adult must be present for most services. Teens must wear lightweight, loose clothing or swimwear for all services. For details, please contact your Spa Concierge onboard.

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All SEA Thermal Suite guests receive robes and slippers to use during their visit for their comfort.

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There is no cover charge for the the Spa Café as it’s one of the complimentary dining venues.

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The Spa and Fitness Center is fully ADA compliant.

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 The Spa will customize spa offers for groups based on the groups’ needs.

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Pregnant women, elderly individuals, and those with health conditions requiring medical care should consult with a physician before using the SEA Thermal Suite or Persian Garden.

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Aqua Sky Suites, as well as Royal Suites and above have access to the SEA Thermal Suite or Persian Garden.

Suite Classes: 

• Iconic Suite: yes, complimentary access 
• Edge Villa: yes, complimentary access
• Penthouse Suite: yes, complimentary access
• Reflection Suite: yes, complimentary access
• Royal Suite: yes, complimentary access
• Signature Suite: no. 
• Celebrity Suite: no. 
• Aqua Sky Suite: yes, complimentary access
• Horizon Suite: no.  
• Sky Suite: no. 
• Sunset Suite: no.

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Celebrity guests who have booked a cruise may reserve and pay for spa services on the Celebrity website via the ‘already booked’ pre-cruise platform.

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Celebrity guests may pre-book spa, salon, medspa, acupuncture and fitness services 6 months prior to their cruise up to 3 days prior to embarkation.

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Yes, guests can use their existing OBC towards all pre-cruise purchase products.

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If port pricing is available for the day and time you wish to book, pricing adjustments will be applied when the service is added to your cart.

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For your convenience, an 18% gratuity will be applied to your final bill at checkout. Additional gratuity for exemplary service is discretionary.

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You will be charged in US dollars.

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We recommend arriving 30 minutes before your appointment so you can focus your mind on relaxation. To maintain the serenity of The Spa, we ask you to silence your mobile phone. and turn off electronic devices upon arrival. To ensure you do not forget any personal items of value, we suggest leaving them in the. safety deposit box in your stateroom. Please shower before a massage, especially if coming from a pool.

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All guests are provided a consultation form prior to their treatment. Please discuss your conditions with the therapist during the consultation.

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For information, please visit the Special Cruise Accommodations section of the Celebrity Cruises® website, or email special needs

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The Spa offers a collection of more than 120 facial, MedSpa, massage, body, acupuncture, fitness, and salon services to restore, rejuvenate, and reinvigorate the mind and body. Treatments include ELEMIS® BIOTEC facials, advanced skincare treatments that fuse technology and touch; wrinkle treatments, fillers, body contouring, and skin tightening, and microneedling from Ideal Image® Ocean; new massage therapies such as Restorative Salt Stone Massage, R3 Pain Management Therapy, and C.A.R.E. for Cancer, an oncology massage, in addition to traditional services; body polishes, wraps and detoxes; acupuncture treatments and a comprehensive pain management menu; and a suite of fitness classes from High Intensity Interval Training and LIT Bungee Fit to Yoga and RYDE Indoor Cycling.

Celebrity’s Kérastase Salon features luxury haircare treatments and color enhancing rituals as well as nails, brows and lashes, make-up application, teeth whitening, and waxing services. All treatments begin with a customized hair diagnostic to select the appropriate services and products for each guest.

For men, spruce up at the Barber Shop by selecting a shave and facial or cut and style.

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The Spa on Celebrity feature specialty treatment tables for advanced massage therapies. The MLX Quartz table is used in the Hot Mineral Body Boost and Power-Poultice Muscle Release. The bed contains approximately 28,000 warm, Amber crystals that mold around the body to relax muscles and enhance the massage experience. The WellMassage 4D® is the table used to perform the Zero Gravity Immersion Massage. This bed produces a weightless effect and allows the body to be placed in eight different positions for ergonomic workflows and seamless techniques used in this choreographed massage.

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The Spas on Celebrity Edge® and Celebrity Apex® are the first vessels at sea to offer a collection of advanced treatment tables. Edge® exclusively features Spa Wave MLW Amphibia, a water-filled cushion bed that cocoons the body while soothing sounds lull the mind into meditative sleep. Apex® boasts the first Iyashi Dôme Experience at sea, a treatment rooted in the Japanese tradition of heating the body using far-infrared (sometimes known as the Japanese Sauna to deeply cleanse by inducing a gentle sweat during the session.

Celebrity’s Kérastase Institute, a first at sea, is a premium, couture salon, featuring the best services and products from Kérastase and L’Oreal.

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The Spa on Celebrity features spa packages that give our guests the freedom to create their own Signature Spa Service experiences at a discounted price.

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The Fitness Center hours:

• Embarkation day: 11 am to 10 pm
• Sea days: 6 am to 10 pm
• Port days: 6 am to 10 pm

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Water fountains are available in the Fitness Center as well as bottled water and other light beverages for purchase either a la carte or as part of select beverage packages.

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The Spa will feature daily complimentary activities from Fitness Classes, Educational Seminars, and Social Events. Event and activity information will be available in the daily program. The Fitness Center will provide guests with a minimum of 4 complimentary classes daily, ranging from body strength, cardio circuit classes, guided meditation, and breathing. A series of workshops will be available throughout the cruise covering topics pertaining to nutrition, exercise, and wellbeing.

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In addition to the complimentary fitness classes, some activities will require a fee to participate. These classes include:

• F45® – a HIIT-style class on select ships
• RYDE®, Powered by Technogym – Indoor Cycling class
• The HIIT – High Intensity Interval Training class
• LIT Bungee Fit – Low Impact Training class with the use of bungee apparatus
• Contender – Group cardio boxing class

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The following is a list of activities for the Fitness Center:

• MindSet Guided Meditation – Designed to help balance challenges endured on a daily basis for a peaceful state
• Re-Set Breathing Classes – A form of active meditation, this lung workout is designed to provide immediate relief
• 4D WOD – Legs, Back, Chest & Arms in one 30min workout, offered daily
• RYDE®, Powered by Technogym – Indoor Cycling class
• The HIIT – High Intensity Interval Training class
• LIT Bungee Fit – Low Impact Training class with the use of bungee apparatus’
• Pure-Form Yoga – Excellent for increasing levels of balance, concentration and focus
• Pulse Barre – a low-impact, high-intensity workout that incorporates Pilates movements
• Contender – Group cardio boxing class

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The following is a list of additional services provided at the Fitness Center:

• Individualized and Group Personal Training
• InBody570® Body Composition Analysis
• Nutrition Consultation
• Functional Stretch

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The SEA Thermal Suites are complimentary for any guest staying in an Iconic Suite, Penthouse Suite, Edge Villa, Royal Suite or an Aqua Class Stateroom. If you are staying in any other stateroom the pricing can be found in Cruise Planner.

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The SEA Thermal Suites are complimentary for any guest staying in an Iconic Suite, Penthouse Suite, Edge Villa, Royal Suite or an Aqua Class Stateroom. If you are staying in any other stateroom the pricing can be found in Cruise Planner.

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Celebrity’s entertainment options keep our guests going well past their bedtime. But, that’s OK— they’re on vacation. Guests can experience live music, spectacular stage shows, and edgy, late-night temptations that get them talking. We hope our guests are ready....because we’re going to shake up their idea of what entertainment is all about.

Pools are kept at a comfortable range between 60-75 degrees Fahrenheit. When in Alaska, steam is added to the pools to make the water warmer.

Cloud downloading is a simple and convenient way for you to download and make final selections of your purchased digital photos online after the cruise. You must purchase your photo package onboard. After purchasing on board and confirming your email address, you will receive a link via email to download your images.

Only guests who purchase a digital photo package onboard will be able to view and download their photos online after their cruise. If you do, instructions on how to access and view photos will be sent via your personal email after your cruise.

Guests are able to download and view their purchased photos and make final selections from any device at their convenience post cruise. There is no physical media (such as a USB drive) to take home.

No, you can still view and purchase all of your photos while onboard at the Photo Gallery.

You can also pre-purchase packages from the Celebrity PCP platform, by logging into ‘Already Booked’ on the Celebrity website and purchasing your package, under the ‘Internet and Photo’ section.

You will be able to view all photographs taken of you during your cruise. You will be able to unlock your chosen images and select additional photos to purchase from individual photos, to packages.

Photos will be uploaded and ready for viewing within 4-7 days after the voyage ends. It is usually much quicker and is often available for viewing on the same day a voyage ends.

Help is available on the website along with our customer support team if you should have any problems viewing your photos.

Unfortunately, we do not currently offer the ability to make purchases after your cruise. Be sure to purchase your photo packages onboard.

You cannot change a purchase after getting off the ship. All photo selections and purchases are final.

Your images will be online for 30 days after your cruise ends. An email will be sent to remind you about your accounts becoming inactive after this time.

Your current loyalty discounts are still valid. All discounts remain the same for pre-cruise purchases and onboard purchases.

Images purchased from the private studio, onboard Celebrity ships, are not available for downloading from the Cloud at this time. You will receive a USB drive with all purchased images as part of this special program.

*The Studio! is the private photography studio onboard and is separate from other photo event products.

Visit the Photo Gallery onboard to select your photos and build your photo book directly on any photo kiosk.

The Photo Book contains 20 pages and holds up to 34 guest photos plus photos of your ship, decks and ports of call. Photos must include at least one guest from the purchasing stateroom in order to be included in the Photo Book. The photos you choose are printed directly into the Photo Book. The Photo Book is horizontally orientated and measures 11” x 8.5” with typically 2 photos per page. Photo Books are available on most cruise itineraries.

The photo books typically take between 2 to 6 weeks to arrive, depending on the delivery address.

Unfortunately, we cannot process post-cruise orders for Photos from Celebrity cruise ships.

Cruise In Review DVDs from Celebrity Ships are no longer available

Infants must be at least 6 months old as of the first day of the cruise/Cruisetour. On some cruises/Cruisetours, infants must be 12 months old.

Yes, in the main dining room.

Camp at Sea offers complimentary program hours from 9:00am -noon, 2pm - 5pm, and 7pm-10pm each port and sea day. Excludes embarkation day and debarkation day.

Yes, Camp at Sea offers extended programming hours for an additional fee.

- Breakfast Pass session from 7 a.m. to 9 a.m.

- Lunch Pass from 12 p.m. to 2 p.m.

- Dinner Pass from 5 p.m. to 7 p.m.

Each session includes a meal at the Oceanview Café.

We also have the Slumber Party Pass from 10 p.m. to 1 a.m.

Excludes embarkation day and debarkation day.

Activities are provided for children and teens 3-17. Children must be fully potty trained (no diapers or pull-ups) to participate.

Children ages 3-9 must be signed in and out of the Celebrity Youth Program. Children ages 10-12 are free to come and go as they please but are required to sign themselves in and out. Children ages 13-17 may come and go as they please.

Yes, restrooms in the youth facility or in the public restrooms nearest the youth facility offer lavatory based changing tables and baby wipes in accordance with U.S. Public Health policies and standards.

They can stay in a room next door to yours or directly across the hall from you.

Yes we do have several activities onboard as well for our youth program Camp at Sea please visit the next link to learn more about it.

https://www.celebritycruises.com/things-to-do-onboard/camp-at-sea

We do offer some baby food onboard and you can request this by contacting our Access team at 1-866-592-7225. We do not however have diapers, wipes or creams for guest use.

Due to public health regulations, children in diapers, swim diapers, pull-ups, or who are not completely toilet trained are not allowed in the pools or whirlpools.

They can stay in a room next door to yours or directly across the hall from you.

Please see below for Facility and Age Requirements

Age Policies

Thelasotherapy Pool

Age 16 and over*

Fun Factory Facilities

Ages 3 through 17, with age-specific sections. Age requirements may be flexibile for children with disabilities under age 18. Please reach out to special_needs@celebrity.com for more information.

Pools**

Guests must be fully toilet trained to enter the pools or whirlpools

Ports of call

Under age 18 must be accompanied by a parent or adult

Fitness Center

Guests must be 16 years of age or older to use the facilities. Teenagers and children are welcome to enjoy the running track on the open deck.

Adult Night Club/Disco

Age 18 and over (see Alcohol Policy)

Specialty Restaurants

Contact Guest Relations Desk for age restrictions.

Camp at Sea Facilities

Ages 3 through 17, with age-specific sections.

Theater

Under age 16 must be accompanied by a parent or adult guardian

Whirlpools **

Under age 16 must be accompanied by a parent or adult

Bingo

Under age 18 must be accompanied by a parent or adult

AquaSpa

Age 18 and over and Ages 13 through 17 may only be present while participating in scheduled treatments

Casino***

Age 18 and over (except Alaska***)

* During inclement weather and select hours, the ship may permit the Solarium Pool (if covered) to be used by persons under age sixteen (16) provided they are directly supervised by a parent or guardian.

** United States Public Health Department Policy (USPH) prohibits persons who are not toilet trained or use diapers, pull-ups or swimmers from using pools or whirlpools.

*** For all Alaska itineraries, guests must be twenty-one (21) years of age or older to gamble in the Casino.

****For Adult Night Club/Disco, make sure you read our alcohol policy

Celebrity Cruises is forever inspired to provide travelers a better way to experience the world around them. Part of this effort means reimagining what cruising could be, from thoughtfully designed staterooms and venues that bring people together, to exciting new programming, world-class entertainment, a robust food and beverage program, and itineraries that take guests to bucket-list places.

For the first time ever, Celebrity Cruises will bring guests to one of the Caribbean's most exclusive destinations, Perfect Day at CocoCay, Royal Caribbean's award-winning private island - a destination like no other in the Bahamas.

CocoCay is a private island paradise in the Bahamas that’s entirely yours to explore during your day here. From the largest freshwater pool in the region to a swim-up bar, luxurious overwater cabanas, water slides, multiple dining options, and soft, white sand beaches, CocoCay is a curated playground offering a day in the sun for every taste.

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CocoCay is divided into neighborhoods, so it’s easy to choose the right setting for your mood—or to roam between each one.

Thrill-seekers should head straight to Thrill Waterpark and Splash Summit, a colorful cluster of 13 slides and watery activities. Plunge down the white-knuckle Daredevil’s Peak, the tallest slide in North America, at a dizzying 135 feet.

Fly down the Twister on a two-person raft, or race friends down the four-lane Splash Speedway. Unwind in a beach chair, nestled on the shore of the vast wave pool in between rides.

The vast Oasis Lagoon has different coves and three swim-up islands, each one with its own atmosphere. You can rent a beach chair at the water’s edge, or a private cabana in which to relax while your kids splash around at the shallow slope of the lagoon. Every detail has been thought of, right down to the underwater music you’ll hear if you dive down.

Coco Beach Club is a serene, premium space with a shimmering infinity pool, elevated dining in the Club House, its own powdery beach, with beach chairs and gorgeous private cabanas to rent, including an exclusive cluster right over the aquamarine water.

Chill Island is a blissful beach venue with luxurious day beds in Breezy Bay, where you’ll find private cabanas for rent, snorkel gear from the Snorkel Shack, and wave runners to play on.

South Beach offers a happy combination of action and relaxation. Head here for beach volleyball, basketball, snorkeling over the offshore coral reef, or simply soaking up the sun on a beach chair.

Refuel at the Snack Shack, or head to one of the three bars, including the Floating Bar.

For the ultimate view of this paradise, take to the skies at Up, Up and Away, a hot air balloon that gives you a bird’s-eye perspective from 450 feet up. Don’t forget your camera for this one; the views are out of this world.

You’ll need very little for your fun day ashore. Pack a beach towel, plenty of sunscreen, your SeaPass Card (for purchasing food, beverages, and activities), and some cash if you think you might like to buy souvenirs from the Straw Market.

Remember to bring closed-toe shoes if you want to ride the zipline. Lockers are available for storing personal belongings, and you can always exchange your beach towels for fresh ones.

Here’s a list of other items you might be curious about:

SeaPass® and cash - Not only will you need your SeaPass® card to exit and re-board the ship, you’ll use it to pay for things throughout the island, and if you visit the Coco Beach Club. Please note, there’s also an island market with local Bahamian crafts, where items can be charged with your SeaPass card (until 2:30 p.m.) and cash (USD) is always accepted.

Driver’s Liscence - If you plan to operate a Wave Jet during a guided tour, guests ages 16 to 20 will need to present a valid driver’s license.

Speakers - You’ll find music to set the soundtrack to your day playing throughout the island. But if you’d prefer to listen to your own selection of music, we ask that you please do so with personal headphones.

Towels - Beach towels are available onboard your ship, and can be brought onto the island, which you can refresh throughout the day as desired, at one of three towel stations. Since beach towels are provided onboard based on a check-out/check-in system, you should bring your towels back to the ship with you. Guests who have rented cabanas will have towels at the cabana and may leave the towels there upon departure.

Sun protection - Perfect Day at CocoCay offers complimentary umbrellas and shade structures in many places, but The Bahamas' sun can still be intense. Bring sun protection gear like hats, sunglasses, rashguards or other types of UPF clothing, and sunscreen. There are a lot of water features at Perfect Day at CocoCay, so be sure to reapply sunscreen often.

Proper footwear - Don’t forget proper shoes if you’re planning to ride the Zip Line at Perfect Day at CocoCay. Your shoes must have a closed toe area and be secured around the back of your foot as well. Sneakers or enclosed water shoes are great options.

Bug repellent - Depending on the time of year and time of day, there may be mosquitos, flies or other insects in some areas of the island.

Medications - Bring any prescription medications you may rely on. There are medical facilities on the island, but they may not have your specific medications on hand.

Supplies for baby - Don’t forget bottles and formula, diapers and swim diapers, wipes and sun protection gear for babies and tots.

Strollers - Complimentary beach strollers are located throughout the Island and are available on a first come first served basis.

Drones - Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. However, drones are not to be operated onboard the ship at any time, nor on Royal Caribbean’s private destinations: Perfect Day at CocoCay or Bahamas.

While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated until the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

GoPro® Cameras - You are welcome to record your Perfect Day at CocoCay memories with your GoPro camera. However, for your safety, personal electronic devices of any kind are not allowed on any of the following attractions:

All water slides at Thrill Waterpark

Adventure Pool in Thrill Waterpark

Splashaway Bay

Captain Jill’s Galleon

On the island’s Zip Line, riders who wish to wear a GoPro must bring their own helmet mount that attaches securely to the helmet or secure GoPro to the body. If the staff notices the camera prevents a guest from safely participating in the activity at any time, they may ask the guest to remove or adjust the camera.

CocoCay is custom designed for cruise guests, so getting around is easy. It’s also fun to stroll through the different neighborhoods, experiencing the atmosphere in each one.

There’s an accessible tram service for the convenience of all guests, which runs every 10 minutes near the Arrivals Plaza, and complimentary beach-friendly wheelchairs and beach strollers are available on a first-come, first-served basis.

The walk from the ship along the jetty, if you don’t take the tram, is about five minutes to the Arrivals Plaza. From here, the furthest spot on the island is around ten minutes’ walk.

Tram route and all walk times are indicated on the island signage as well as on the Wayfinding Map.

Guests with accessible needs will also find lifts in our pool areas, lower countertops at our bars, ramps to the diing area, accessible restrooms and showers.

You can always head back to the ship if you want a break from the sun, and return to the beach at your leisure. You’ll have a whole day at CocoCay to enjoy yourself.

Yes, CocoCay has the same fast Wi-Fi as you’ll find onboard Celebrity’s ships, with different speeds available according to what you’ve purchased; for example, if you have chosen All Included, you will automatically be able to access Wi-Fi on CocoCay. Service may be limited on some of the beaches, but you should nonetheless be able to start uploading envy-inducing Instagram snaps as soon as you step ashore.

Guests looking for an elevated experience during their day in paradise can choose Coco Beach Club, an exclusive retreat where every moment is infused with luxury.

Float under a tropical sun in the infinity pool, or sip cocktails by the water’s edge. Enjoy freshly prepared dishes at the clubhouse. Upgrade your experience even further with a sumptuous private cabana, complete with concierge service.

Or treat yourself to the ultimate indulgence: an overwater cabana, the first in The Bahamas. This little slice of heaven includes overwater hammocks, showers, and a private slide to swish down into the warm, crystal-clear ocean below.

There’s no better spot to try the Coco Cuvée signature cocktail, a heady mix of Chandon Sweet Star, Malibu rum, coconut water, and pineapple juice.

Make sure you purchase Beach Club admission pre-cruise via Celebrity Cruise Planner, as entry is subject to availability. You may also book a cabana once onboard, if spots are still available. And remember when entering the Beach Club, you’ll need to present your SeaPass® card and wristband delivered to your stateroom the day prior.

Yes, you can book experiences at CocoCay just as you can shore excursions, via Celebrity Cruise Planner online or in the app. These include entry to the Thrill Waterpark, the zipline, the Up, Up and Away balloon, the Coco Beach Club, and private cabanas for an additional cost. If you decide to be spontaneous and treat yourself to any of these on the day of your visit, you can make reservations while on the island (subject to availability).

There’s no shortage of choice for every taste at CocoCay. In between racing down the waterslides at Thrill Waterpark, refuel at the Snack Shack, serving up burgers, hot dogs, and salads. There’s a second Snack Shack at Chill Beach.

Dig into sizzling barbecue dishes, sandwiches, salads, and fresh tacos at Chill Grill in the Chill Island neighborhood, or Skipper’s Grill on the opposite side of the island, which has the same enticing menu.

Captain Jack’s, near the Arrivals Plaza where you’ll step ashore, has an all-day party atmosphere, with cooling Coco Locos, chicken wings, steak fries dipped in fiery sauces, and live jam sessions. There’s a charge to dine here.

If you’ve elevated your experience to the Coco Beach Club, you’ll enjoy coffee and pastries in the morning, and an inviting menu with a Caribbean theme at lunchtime, offering dishes like lobster rolls and garlic tiger prawns.

You’ll find gluten free and vegetarian options available at the Coco Beach Club restaurant as well as options to suit most dietary needs. Kosher foods are not prepared on Perfect Day at CocoCay — however, kosher requests can be accommodated onboard Celebrity Cruises ships."

We recommended pre-booking and purchasing limited-availability experiences at CocoCay pre-cruise or onboard. You will pay for any activities you enjoy at CocoCay using your SeaPass card, so any extras will be charged to your onboard account, just as they are on the ship. If you’ve purchased a drink package, this will apply on the island, too. Dining throughout the island is complimentary, except for the Coco Beach Club, where dining is included in the purchase of admission to the Club.

Bring cash if you want to shop for souvenirs at the Straw Market. Also, don’t forget that many activities and places to eat are complimentary, including the Snack Shacks, the Chill Grill, and Skipper’s Grill.

Water and juice are available in all venues at no charge, and sun umbrellas are complimentary.

Yes, the packages pre-purchased or have chosen on the ship will be reflected in the bars and restaurants on CocoCay. If you’ve chosen All Included, you can enjoy cooling tropical cocktails, cold beer, and wine to your heart’s content.

There are endless thrills for kids and teens at CocoCay, with lifeguards on duty throughout the park. You can let your teens loose at the Thrill Waterpark, while younger children will enjoy the waterslides at Splashaway Bay. Splash Summit has six slides, from a free-fall drop to The Twister.

Captain Jill’s Galleon has baby slides, water cannons, and a lookout tower, and is geared to younger children. Kids of all ages will love the zipline, which whisks you above the action along 1,600 adrenaline-boosting feet. Then there’s the wave pool, snorkel adventures, and the hot air balloon to try.

Please note that our kids’ club activity program doesn’t take place on CocoCay, but will still be available on board when the ship is docked at the island. Also, younger kids will need to be accompanied by someone over 14 to use the slides in the Thrill Waterpark.

For all Shore Excursions at Perfect Day at CocoCay (except Thrill Waterpark and the Certified Dive), all guests under 16 years of age must be accompanied by a supervising adult from their group 18 years or older."

Absolutely! If you’re looking for an experience that’s exclusively for adults, head to Hideaway Beach — the ultimate beachfront paradise for guests 18 and up.

But given the size of the island and the range of experiences, you’re sure to find whatever vibe you’re going for — from relaxing places like the beach at Chill Island to more active spots like the swim-up bar at Oasis Lagoon.

Cigarette, cigar, e-cigarette and pipe smoking is permitted only in designated smoking areas. Please check wayfinding signs on the island for specific locations.

Beach umbrellas are available at no charge all over CocoCay. Daybeds are yours for a modest fee. Upgrade your experience with a private cabana at Chill Island, South Beach, Thrill Waterpark, and Oasis Lagoon. For the ultimate escape, choose a Beach Cabana or best of all, an exclusive Overwater Cabana at the swish Coco Beach Club.

Some cabanas include access to different neighborhoods. For example, take a cabana at the Thrill Waterpark and six guests will get complimentary access to the slides and activities. A cabana at Coco Beach Club includes access to the club and its facilities for up to eight.

Just search our site for cruises to the Bahamas and the Caribbean. You’ll want to set the filter to Perfect Day at CocoCay. That will show you all the sailings that stop at Perfect Day at CocoCay.

Ship photographers are available on the island to capture your adventure at Perfect Day at CocoCay. Be on the lookout for Celebrity photographers wearing a light blue shirt with the Celebrity Cruises logo.

Photos captured on the island are available for purchase on board in the Photo Gallery and in the Celebrity App. These photos are included with your photo package purchase.

There is a full laundry and dry-cleaning service available onboard for reasonable rates.

Note: The detergent that is used onboard fleetwide is Laundry Neutral Detergent from Ecolab.

Regular service, picked up before 9AM, is returned next day. For same day service, picked up before 9AM and returned same day, add 50% express service surcharge.

Self-service laundry is not available onboard, however we do offer a range of full laundry and dry cleaning services for reasonable rates.

There are no public facilities onboard. However, we do offer a full laundry and dry-cleaning services available for reasonable rates

Although emergencies rarely occur, Celebrity Cruises has Guest Care personnel available to provide the necessary physical, emotional and logistical support to a guest who experiences an unplanned emergency disruption during their cruise vacation.

The number of life saving crafts varies depending on the class of ship. Each ship will have a sufficient number of survival crafts for everyone onboard, plus additional capacity in reserve per regulatory requirements.

Yes, there are three sizes of floatation devices, based on weight, for children. They are available on all ships and can be found in the main pool area.

We do provide Bonine(Meclizine) onboard all ships, 24 hours a day, at no charge to geusts who are feeling sea sick. Guests can visit the Medical Facility or the Guest Relations Dest to obtain the medication.

We are sorry to hear that you are missing a personal item. We make every effort to recover all lost items from onboard our ships and conduct thorough investigations into these matters. Please click on the link below, so that we may assist you in beginning the process of locating your item. The team will conduct an extensive search for your missing item and provide a response within 5 days.

Learn More.

For all Celebrity ships:

• Dial: 1-877-266-1020(applicable country code)+1-321-953-9002 (outside the United States)

• Dial the appropriate number above.

• The caller will be asked to enter the credit card number and expiration date.

• The system obtains a real-time hold for $79.50 ($7.95 x 10 minutes) and initiates the call to the ship. The $79.50 hold is the maximum that will be held. Actual charges will be calculated based on the number of minutes used on the call.

• A voice prompt directs the caller to the specific ship.

• The call is connected to the ship.

• The call rings through to the designated department onboard (Radio Station or Purser Desk). The call is then routed to the guest's stateroom.

• The PBX monitors the call. If there is no answer, the call will ring back at the designated department onboard (Radio Station or Purser Desk) and a written message is taken for delivery to the guest's stateroom.

During your incredible Celebrity Cruises® Vacation, you can book your next cruise vacation while still sailing and get the best offer available. With our Future Cruise Vacations team onboard, you will receive the best service and first-hand destination experience in planning your next Celebrity Cruise vacation – Plus, you receive the best promotion available, only available, while you’re onboard a Celebrity Cruise®

Learn more about the Future Cruise Vacations programs

We offer religious services for Catholic and Jewish faiths, as well as, Interdenominational services during major religious holidays . Guests of all faiths are able to host their own spiritual fellowship or group gathering by inquiring with the Guest Relations Desk onboard.